شحن

1. Order Processing

Orders are processed within 24–48 business hours after payment confirmation.Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Timeframes

Cairo & Giza: 1–3 business days.

Other Governorates within Egypt: 2–5 business days.

Delivery times may vary depending on the shipping provider and destination.

3. Shipping Fees

Shipping costs are calculated at checkout and clearly displayed before order confirmation.

From time to time, we may offer free shipping promotions on orders exceeding a certain value, as specified on our website.

4. Order Tracking

Once your order has been dispatched, you will receive an SMS or email containing a tracking number to monitor your shipment through the courier’s system.

5. Address Accuracy & Delivery Attempts

Customers are responsible for providing a complete and accurate delivery address and an active phone number.

If delivery fails due to incorrect address details or the customer’s unavailability, additional shipping fees may apply for re-delivery.

6. International Shipping

Currently, Noba Cosmetics ships only within the Arab Republic of Egypt.

International shipping options may be introduced in the future and will be updated in this policy.

7. Important Notes

Delivery times are estimates and may be subject to delays caused by factors beyond our control (e.g., weather conditions, courier delays, or national events).

For any inquiries related to shipping and delivery, please contact our Customer Support Team via WhatsApp or email.